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Welcome to Certified Diamonds Network

Customer Guarantees

Diamonds, gemstones, and the world of handcrafted jewellery is a highly complex field, so it’s vital, regardless of how much you trust the company you’re working with, that you have independent verification of your purchase.

The Certified Diamond Network was founded around this idea; providing award-winning design and world-class jewellery that’s independently certified from start to finish, which we stand by 100%, for its lifetime.

When you’re spending so much money on such a special purchase, there are a few things we think you should expect.

  • Finished Piece Guarantee: Fully registered and independent National Council of Jewellery Valuers> Certificate on your finished piece of of diamond jewellery in Sydney.
  • *Quality Satisfaction Guarantee*: We are so proud and confident of the handmade jewellery designs we create; we offer you a 30-Day money back guarantee if you are not completely satisfied with your piece of handcrafted jewellery and a lifetime guarantee on materials and craftsmanship.
  • **Service guarantee**: A life-time service policy that entitles you to book an inspection of your jewellery with Edward Swaab, Master Craftsman.

FOR FURTHER INFORMATION PLEASE CONTACT US

*30-Day money back satisfaction guarantee is valid from date of ‘Paid in Full’ tax invoice. Life-Time guarantee applies to general day to day wear & tear, more severe damage to your jewellery should be claimed via your nominated insurance policy.*

** Most services are free of charge; such as ring resizing, cleaning & polishing, re-rhodium plating. When booking an inspection of your jewellery, please let us know what needs to be done and we will inform you of any additional costs.**